Good news as Band A customers set to receive compensation for service failures

5 hours ago 5
  • NERC has ordered compensation for Band A customers successful 557 streets crossed 9 DisCos owed to their nonaccomplishment to conscionable the required 20 hours of regular powerfulness proviso
  • The affected DisCos indispensable compensate customers done energy credits oregon improved supply, with EKEDC having the astir affected streets
  • Despite a 300% tariff summation successful 2024, galore consumers proceed to acquisition dissatisfaction with the service, arsenic issues with powerfulness reliability persist

The Nigerian Electricity Regulatory Commission (NERC) has ordered compensation for energy customers connected Band A successful 557 streets crossed 9 Distribution Companies (DisCos).

This follows the nonaccomplishment of these DisCos to conscionable the required minimum powerfulness proviso of 20 hours per time for Band A customers, who are taxable to the highest energy tariffs.

NERC orders compensation for Band A customers crossed  557 streetsNERC Orders 9 DisCos to Compensate Band A Customers for Inadequate Power Supply
Source: Getty Images

In 2024, the Nigerian Electricity Regulatory Commission (NERC) approved a important tariff summation of implicit 300% for Band A customers and acceptable a request for astatine slightest 20 hours of powerfulness proviso per day.

However, contempt this important alteration and a ample summation successful the fig of Band A customers, galore consumers are inactive dissatisfied with the service, continuing to study issues with unreliable powerfulness supply.

Compensation for Band A customers

The affected DisCos see Abuja Electricity Distribution Company (AEDC), Eko Electricity Distribution Company (EKEDC), and Kano Electricity Distribution Company (KEDCO).

Others are Ikeja Electric, Ibadan Electricity Distribution Company (IBEDC), Port Harcourt Electricity Distribution Company (PHED), Kaduna Electricity Distribution Company (KEDC) and Benin Electricity Distribution Company (BEDC).

NERC has instructed these companies to compensate affected customers done energy credits oregon improved powerfulness supply.

Details of the NERC directive

Under the Multi-Year Tariff Order (MYTO), AEDC is expected to compensate customers successful Band A feeders who received little than 20 hours but much than 18 hours of powerfulness supply.

The study stated:

“AEDC shall marque due compensation to the affected customers successful Band A feeders listed successful Appendix 3 for nonaccomplishment to present up to 20 hours of mean supply, but much than 18 hours of mean supply, successful enactment with the provisions of the Order connected Migration, portion the feeders shall stay arsenic Band A."

EKEDC is required to compensate customers successful 155 streets crossed 57 feeders, marking the highest fig of affected streets.

In addition, Enugu Electricity Distribution Company is required to amended powerfulness proviso successful definite areas.

PHED is required to compensate customers successful 131 streets crossed 22 feeders, portion IE indispensable supply compensation for 105 streets served by 25 feeders.

IBEDC volition compensate customers successful 59 streets connected 14 feeders, BEDC successful 14 streets crossed 4 feeders, KEDCO successful 2 streets connected 2 feeders, and KAEDC successful 3 streets served by 1 feeder.

Some of the areas to person compensation see Army resettlement, Papal Ground, Aso Garden, Nydren supermarket, NERC headquarters, Sahad Super Stores, CBN Headquarters, Bassan Plaza, Reiz Continental, Nalado, National War College, the Chinese Embassy, and the full Area One and Two.

Other areas see the Defence headquarters, Nigerian Identity Management Commission, Works and Housing, and Nicon Luxury.

Downgrade from and upgrade to Band A

In summation to compensation, NERC has instructed that 58 streets crossed 15 feeders beryllium downgraded from Band A owed to consistently mediocre powerfulness supply.

Conversely, 33 streets crossed 15 feeders were upgraded to Band A pursuing improvements successful service.

The breakdown shows that AEDC volition downgrade 26 streets connected 3 feeders, perchance starring to gross loss.

EKEDC volition downgrade 2 streets connected 1 feeder, EEDC volition downgrade 2 streets connected 1 feeder, KEDCO volition downgrade 2 streets connected 2 feeders, and KAEDC volition downgrade six streets crossed 3 feeders.

Ikeja Electric (IE) volition downgrade 1 thoroughfare connected 1 feeder, IBEDC volition downgrade 9 streets connected 2 feeders, and BEDC volition downgrade 10 streets connected 2 feeders.

Additionally, EEDC has been authorised to upgrade 21 streets crossed 8 feeders, Yola Electricity Distribution Company six streets crossed 5 feeders, and Jos Electricity Distribution Company six streets crossed 5 feeders.

NERC orders compensation for Band A customers crossed  557 streetsNERC Orders 9 DisCos to Compensate Band A Customers for Inadequate Power Supply
Source: UGC

Aba Power achieves uninterrupted powerfulness supply

Earlier, Legit.ng reported that Aba Power made past arsenic the archetypal energy organisation institution successful Nigeria to supply a afloat period of uninterrupted powerfulness supply successful caller times.

Engineer Cliff Eneh, a erstwhile elder manager astatine the now-defunct National Electric Power Authority (NEPA), praised Aba Power for maintaining accordant work since December 2024, contempt Nigeria's powerfulness assemblage challenges.

The institution managed to flooded issues similar pipeline vandalism and adjacent imported powerfulness from the Niger Delta Power Holding Company astatine a higher outgo to guarantee dependable proviso for its customers.

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Source: Legit.ng

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