Opay reveals reason for relaunching security protection question feature

• Opay, 1 of the starring fiscal exertion companies successful Nigeria, has reintroduced its information extortion feature
• The institution disclosed that the relaunch of the information question diagnostic aims to adhd an other furniture of extortion for millions of its users
• It disclosed that the Opay app whitethorn punctual users to reply pre-set questions utilizing either multiple-choice oregon fill-in-the-blank type

Legit.ng’s Pascal Oparada has reported connected tech, energy, stocks, concern and the economy for implicit a decade.

Opay has accrued its users’ extortion by relaunching its improved information extortion question feature to support users' accounts harmless from unauthorised entree and fraudulent activities.

A connection from the institution said the improved information question is different extortion furniture to boost the verification process for delicate actions specified arsenic password resetting, alteration of telephone number, oregon confirming high-risk transactions.

Opay deepens lawsuit acquisition with relaunched information question feature. Credit: NurPhoto/Contributor
Source: UGC

Opay explains the reasons for adding the caller feature

The institution disclosed that the information question, which antecedently functioned offline to amended idiosyncratic experience, has present been relaunched with a smarter and much dynamic system.

It stated that the Opay app whitethorn punctual users to reply pre-set questions utilizing either multiple-choice oregon fill-in-the-blank type, depending connected the quality and hazard level of a transaction.

According to the company, the diagnostic makes it easier for genuine users to walk verification portion keeping fraudsters astatine bay.

It said the caller diagnostic is intuitive, little cumbersome, and designed to accommodate to real-time hazard assessments.

The caller diagnostic wards disconnected fraudsters

The outgo institution highlighted that implicit 1 cardinal users person acceptable up their personalised questions, adding that the relaunched strategy works with different intelligent information layers connected the app.

“From abnormal transaction pop-up reminders and multi-channel alerts to interactive Q&A for suspicious payments, OPay actively prevents tens of thousands of risky transactions daily,” the institution said.

The company’s connection said implicit 60,000 users get targeted hazard notifications daily, portion its AI-enabled call-back strategy helps to discourage astir 8,000 fraudulent transactions.

Daily Trust reports that Opay harped connected the value of security, stating that it is simply a afloat suite of features moving unneurotic to support users safe, arsenic the information question returns, allowing users to person much power implicit who tin entree and run their accounts.

“And of course, each of this complements OPay’s precocious facial designation technology—already successful usage by implicit 700,000 users daily—to supply airtight information crossed payments, individuality verification, and KYC processes,” the connection read.

Opay commits to warring amerciable fiscal activities

Coming erstwhile accepted banks person migrated to halfway banking platforms to heighten protection, the caller Opay diagnostic volition boost customers’ confidence.

The improvement comes arsenic the starring fiscal services supplier successful Nigeria reassured its customers regarding the information of their funds.

Opay relaunches an important diagnostic to support scammers away. Credit: Novatis
Source: Getty Images

In a connection connected its X relationship connected Tuesday, April 30, 2024, the slope said it’s committed to warring amerciable fiscal activities successful the country.

Opay shares Security Update

Legit.ng earlier reported that OPay has added a caller tool called Nightguard to further unafraid customers' funds.

The institution disclosed this successful a connection to the Punch connected Monday, detailing its efforts to combat the surge successful amerciable fiscal activities and support consumers' assets.

This improvement followed a FITC report, which revealed that fiscal institutions successful Nigeria reported 11,472 fraud cases successful the archetypal 4th of 2024.

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Source: Legit.ng