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- The NCC wants to guarantee subscribers tin reclaim unused airtime connected lines deactivated aft 1 twelvemonth of inactivity
- New draught guidelines besides prohibit the monetisation of unclaimed airtime and necessitate telecom operators to connection service-based redemptions
- There is besides an acquisition for telecommunication operators to notify users earlier airtime forfeiture
Legit.ng writer Dave Ibemere has implicit a decennary of concern journalism acquisition with in-depth cognition of the Nigerian economy, stocks, and wide marketplace trends.
The Nigerian Communications Commission (NCC) has projected a 12-month grace play for subscribers to reclaim unused airtime connected a deactivated line.
Source: Getty Images
At a stakeholder engagement forum held successful Abuja, the NCC unveiled a draught guidance model that outlines procedures for managing unused airtime connected disconnected lines.
Participants astatine the forum included mobile web operators, user rights groups, ineligible experts, and different stakeholders.
Aminu Maida, Executive Vice-Chairman of the NCC, said the forum marked a cardinal regulatory measurement to code concerns surrounding unclaimed and unused subscriber recharges., Punch reports.
Maida, who was represented by enforcement commissioner for Stakeholder Management, Rimini Makama, noted that balancing user rights with manufacture sustainability remained a apical priority.
Speaking astatine the event, helium said:
“As the telecommunications manufacture continues to evolve, we indispensable code emerging issues, including the destiny of prepaid balances connected inactive lines."How 12-month grace play for inactive lines volition work
Under the NCC projected guidelines, subscribers whose lines are deactivated aft a twelvemonth of inactivity volition person different 12 months to reclaim unused airtime, provided they can verify ownership.
Chizua Whyte, Head of Legal and Regulatory Services astatine the NCC, underscored the commission’s ineligible mandate and the value of the caller model successful promoting transparency and accountability crossed the sector.
She said:
“This draught seeks to guarantee that subscribers support rightful entree to their purchased credits portion operators summation clarity successful their responsibilities.”
Source: Facebook
Details of the NCC projected draft
The draught model prohibits operators from monetising unclaimed airtime and mandates that redemptions beryllium service-based, specified arsenic data oregon dependable bundles.
It besides requires telecom operators to notify subscribers astir pending forfeitures and supply user acquisition campaigns to heighten awareness.
Vangiard reports that operators volition beryllium obligated to audit churned accounts, study unclaimed balances, and comply wrong a 90-day window.
The NCC volition reason audit reviews wrong 10 days and enforce penalties for violations.
The forum highlighted alignment with planetary champion practices, citing akin policies successful the U.S., European Union, and India, wherever transparency and service-based alternatives are prioritised implicit currency refunds.
Glo announces caller information prices
Legit.ng antecedently reported that Globacom has implemented a caller information tariff program arsenic approved by the Nigerian Communications Commission.
The updated information plans published connected its website amusement that immoderate plans person increased, portion others person been replaced
In January, the NCC approved a 50% tariff summation for telecoms operators successful the country.
In a statement, a spokesperson for the regulator Reuben Muoka, said the terms accommodation was little than the implicit 100% requested by immoderate web operators.
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Source: Legit.ng
