Why WhatsApp is introducing per-message billing system

5 hours ago 5
  • WhatsApp, the premium messaging platform, has commenced per-message billing for WhatsApp Business
  • Under the caller model, businesses volition beryllium charged based connected the fig of messages sent alternatively of the erstwhile level complaint for a 24-hour window
  • The improvement comes arsenic the messaging level has said it volition commence a monetisation diagnostic and present ads connected Statuses and Channels

Legit.ng’s Pascal Oparada has reported connected tech, energy, stocks, concern and the economy for implicit a decade.

The world’s astir fashionable messaging platform, WhatsApp, has commenced a per-message billing strategy for businesses utilizing the platform, starting July 1, 2025.

The determination is simply a large departure from however the messaging app monetises its business communication. 

WhatsApp introduces per-message billing for businessesAfter launching the monetisation feature, WhatsApp commences per-message billing. Credit: Novatis
Source: Getty Images

How volition the caller complaint beryllium made?

Previously, businesses were charged for a 24-hour speech window, careless of however galore selling messages were exchanged. 

Under the caller model, each connection is individually priced. However, inferior and authentication messages, utilized for non-promotional purposes specified arsenic one-time passwords oregon relationship updates, are billed per message, replacing an earlier level complaint for unlimited messages wrong a 24-hour session.

Findings showed that sending messages and media, oregon making calls, is escaped careless of location. 

When is the caller exemplary beginning?

However, WhatsApp Business uses a per-message billing exemplary for definite types of messages, specified arsenic marketing, utility, and authentication messages delivered extracurricular of a lawsuit work window. 

This alteration is effectual July 1, 2025, and applies to messages sent done the WhatsApp Business API. 

A anterior study by Legit.ng disclosed that WhatsApp announced that it volition commence monetisation, introducing ads connected presumption updates and Channels.

For the archetypal time, businesses present person the accidental to tally ads straight successful WhatsApp, a important enlargement of the messaging platform.

Meanwhile, Experts accidental the caller pricing exemplary is expected to marque WhatsApp connection much costly for businesses.

According to reports, Nikila Srinivasan, vice president astatine Meta, said that these measures volition marque prices much attractive.

She disclosed that the pricing exemplary has been updated to simplify the structure.

Will businesses complaint more?

"It's however astir businesses deliberation of however they allocate their budgets, and per-message pricing conscionable makes it a batch simpler for them due to the fact that it brings much predictability. It's much invaluable and utilitarian,” Srinivasan said.

Before now, businesses could lone scope users successful 2 ways specified arsenic sending paid messages, utilized chiefly by ample corporations to stock updates oregon promotions, and via click-to-WhatsApp ads connected Facebook and Instagram, which directed users to unfastened chats connected WhatsApp.

WhatsApp brings monetisation diagnostic   to businessesWhatsApp introduces per-message billing for businesses. Credit: Picture Alliance/Contributor
Source: Getty Images

The caller feature is simply a large measurement toward making the level a standalone advertizing channel. 

WhatsApp to signifier retired telephone numbers

Legit.ng earlier reported that WhatsApp is getting a new feature, which volition let users to halt utilizing their telephone numbers for registration and contact-sharing.

The world’s starring messaging level is moving connected a caller feature, which volition fto users person usernames alternatively of telephone numbers.

The Meta-owned level does not presently let users to log successful with a username and password; however, it requires them to usage their telephone numbers.

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Source: Legit.ng

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