Lagos court orders Virgin Atlantic to pay passenger $5,906 for denied boarding

A Federal High Court sitting successful Lagos has ordered Virgin Atlantic Airways to wage Mrs Joy Ezetah damages amounting to $5,906.50 aft the hose allegedly prevented her from boarding a scheduled Lagos-to-London flight, starring to disruptions successful her onward travel to Canada and causing fiscal losses.

Justice Ibrahim Kala, successful a judgement delivered connected Monday, held that the hose was liable for the hardship and losses suffered by the claimant aft she was denied boarding astatine the Murtala Muhammed International Airport connected April 6, 2024.

Ezetah had approached the tribunal seeking N100 cardinal successful wide damages, arguing that she purchased a business-class summons done Air Canada for a four-leg travel betwixt Lagos and Toronto but was stopped from boarding the Virgin Atlantic formation without valid justification.

She told the tribunal that she arrived astatine the airdrome early, completed the check-in process and was issued a boarding walk for the Lagos-London conception of the trip.

According to her, officials of the hose aboriginal denied her entree to the formation connected the grounds that her summons could not beryllium linked to the connecting Air Canada formation from L...