Poor network service: Why NCC made MTN, others to compensate subscribers – Olanrewaju

Tobi Olanrewaju, telecommunications adept and president of the National Consumers Advocacy Network, NCAN, has penned details of however the Nigerian Communications Commission, led by its enforcement vice chairman, Aminu Maida, compelled mobile web operators specified arsenic MTN Nigeria, Airtel, and Glo to compensate subscribers for mediocre web services.
In a connection connected Wednesday, Olanrewaju attributed the MNO’s determination to bold and consumer-centered regulatory involution by the commission.

According to him, NCC’s directive marks a important displacement successful regulatory enforcement, placing the interests of mean Nigerians astatine the bosom of telecommunications governance.

For years, Nigerian telecom subscribers person endured suboptimal work prime with small oregon nary effect for operators. What we are witnessing nether Dr. Aminu Maida is simply a wide assertion that regulatory oversight indispensable construe into tangible benefits for consumers. This is not simply astir compensation; it is astir restoring spot successful the system,” helium stated.

Olanrewaju further called connected different Nigerian regulatory agencies to gully lessons from the NCC’s approach.

“At a clip erstwhile Nigerians are grappling with economical pressures, policies that straight interaction their regular lives indispensable beryllium prioritized. Dr. Maida has demonstrated that regulation, erstwhile decently executed, tin service arsenic a almighty instrumentality for societal and economical justice.”

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