FCCPC resolves 15,000 consumer complaints in Lagos

Lagos Zonal Office of the Federal Competition and Consumer Protection Commission, FCCPC, has resolved astir 15,000 user complaints received done its online and carnal channels wrong the zone.

The Zonal Coordinator of the commission, Dr Olubunmi Otti, disclosed this during an interactive league with journalists astatine the FCCPC bureau successful Ikeja.

Otti explained that consumers could taxable complaints done the commission’s authoritative website oregon sojourn its Lagos Corporate Office to question redress erstwhile they are dissatisfied with products oregon services.

She noted that consumers person a morganatic anticipation of receiving worth whenever they wage for goods oregon services, adding that those whose expectations are not met person the close to question assistance from the FCCPC.

According to her, consumers are expected to archetypal rise their complaints straight with the applicable work supplier and question a solution earlier approaching the commission.

Where the substance remains unresolved, she said consumers tin record complaints done the FCCPC’s online portal oregon taxable them personally astatine its Lagos office.

Otti said complainants indispensable supply capable accusation to alteration the committee to analyse their cases effectively.

She listed the required details to see t...