LASCOPA threatens to seal businesses over unresolved consumer complaints

The Lagos State Consumer Protection Agency, LASCOPA, has warned manufacturers, retailers and work providers crossed the authorities that their premises could beryllium sealed for deliberately failing to be scheduled mediation sessions implicit morganatic user complaints.

The bureau said successful a connection that it would besides enforce different penalties connected businesses that interruption user extortion laws, urging operators to instrumentality complaints and the quality solution process seriously.

The General Manager and Chief Executive Officer of LASCOPA, Afolabi Solebo, gave the informing portion speaking with journalists astatine the Murtala Muhammed International Airport, Lagos, upon his instrumentality from the 2026 International Bar Association Conference held successful Copenhagen, Denmark.

Solebo said the bureau would enforce the Lagos State Consumer Protection Law 2025, arsenic amended, and the Federal Competition and Consumer Protection Act 2018 to support consumers and guarantee that businesses run wrong the law.

“LASCOPA volition present authorisation businesses that deliberately neglect to honour scheduled mediation sessions connected morganatic user complaints. Where authorised by law, affected p...