‘We’ve no hand in Uber’s exit’ – FAAN opens up on disputes with e-hailing firms

The Federal Airports Authority of Nigeria, FAAN, has denied claims that it was liable for Uber’s determination to discontinue its ride-hailing operations successful Nigeria.

Speaking on Friday, FAAN Managing Director, Mrs. Olubunmi Kuku, said the company’s exit was based connected its ain economical and regulatory considerations, stressing that the authorization had nary relation successful the decision.

“I can’t talk to Uber’s exit from Nigeria. I americium definite they person their ain economical and regulatory decisions arsenic to wherefore they chose to exit,” Kuku said.

She noted that FAAN’s superior interest has ever been rider information and ensuring a seamless question acquisition astatine Nigerian airports.

Kuku further disclosed that FAAN received galore complaints from passengers, peculiarly during the December vacation period, regarding mediocre experiences involving immoderate e-hailing and car-hire services.

The complaints, she said, ranged from intimidation and excessive charges to passengers being taken to locations different than their intended destinations.

She added that FAAN besides had disagreements with immoderate e-hailing companies implicit liability issues and the absorption of dedicated pickup zones astatine airports.

According to her, portion FAAN agreed to supply dedicated pickup areas for e-hailing services, it also...